Customer Care

[Nancy Drew]

You gave a reason for locking a thread as abuse of notices. I might be guilty but I didn’t know there was such a thing. What is the guide line for that? A certain number? 

[Melvin-QVC]

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@Nancy Drew wrote:

You gave a reason for locking a thread as abuse of notices. I might be guilty but I didn’t know there was such a thing. What is the guide line for that? A certain number? 

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There is no certain number.  However, when lots of posters are alerting us to one thread, that's an issue.  It's been going on all night and we've been watching that thread and cleaning it up.  There comes a time when the whole thing has to go.  I hope that clears it up for you.  

[Nancy Drew]

Thank you for responding. I am going to police myself then with common sense and just exit after 2.

[JaneMarple]

Itching reporting fingers seem to be more axtive lately and working overtime.

[proudlyfromNJ]

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@Nancy Drew wrote:

Thank you for responding. I am going to police myself then with common sense and just exit after 2.

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@Nancy Drew.  A number of years ago a poster told us she was banned for reporting too many posts. I forget why she was doing it but did get it straightened out so she could post again. 

[SeaMaiden]

I just  do not post of a thread that I feel is not to my liking... I would not report anyone.  Everyone can just choose not to post on a thread they do not like.  Maybe others like the thread.... different strokes for different folks.

[Nancy Drew]

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@proudlyfromNJ wrote:

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@Nancy Drew wrote:

Thank you for responding. I am going to police myself then with common sense and just exit after 2.

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@Nancy Drew.  A number of years ago a poster told us she was banned for reporting too many posts. I forget why she was doing it but did get it straightened out so she could post again. 

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I was never banned or anything. I don’t even know if I was who they meant. I just wanted to know the guidelines. I would think the ones breaking the rules that need reporting would go first. Just trying to own my stuff in a way. 

[Ketra]

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@Nancy Drew wrote:

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@proudlyfromNJ wrote:

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@Nancy Drew wrote:

Thank you for responding. I am going to police myself then with common sense and just exit after 2.

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@Nancy Drew.  A number of years ago a poster told us she was banned for reporting too many posts. I forget why she was doing it but did get it straightened out so she could post again. 

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I was never banned or anything. I don’t even know if I was who they meant. I just wanted to know the guidelines. I would think the ones breaking the rules that need reporting would go first. Just trying to own my stuff in a way. 

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🙄

[Nancy Drew]

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@SeaMaiden wrote:

I just  do not post of a thread that I feel is not to my liking... I would not report anyone.  Everyone can just choose not to post on a thread they do not like.  Maybe others like the thread.... different strokes for different folks.

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I see what you mean but I wanted to join in that thread. Others were ruining it with their political digs. I wanted to respond but as politics are against the rules I didn’t. So that means the rule breaker got to enjoy it but the ones who didn’t had to leave or just put up with it. I think that is what QVC is trying to avoid.

[dooBdoo]

            In case this is helpful, I wanted to add that the "QVC Community Standards for Participation" include this:

"Please do not...  use the “Report Abuse” function excessively..."

          Beyond that, we respect the QVC Social Team to determine what's considered excessive.  The same as @proudlyfromNJ said, I've seen a couple of posters mention being banned for reporting posts or threads (obviously temporary bans since they were here to tell us).