Customer Care

[charsha]

This is probably a fluke, but I ordered a ring on the 2/18, and it was delivered 2/19- Hope I get more of these flukes from the Q. I know, keep dreaming............

But LandsEnd deliveries take almost 2 weeks! SHM

[cindyNC]

Wow!  Amazing!

[lynnie61]

@charsha   Wow......just don't get spoiled 😉. I waited 13 days for my last Lands End order a few months ago.  And got my new shredder from Amazon today.  12 days.  I'm not a prime member, but that one was long.  I'm usually ok on waiting a few days.  Lately, no mail a 1-2 days a week it seems.  Just odd.  Must be short staffed or no extra carriers to fill in sick days.  I'm not counting Sundays.  But I do get USPS packages on Sundays.  

[cjm61 · Accepted solution]

@charsha Awesome. I had a similar experience. I had ordered two sweaters over the weekend, the same item number but different colors. They were both on waitlist so I kept them on waitlist thinking and hoping one would become available. Two days later I received BOTH in the mail. I actually received them before the emails came in stating they were shipped. I loved them but didn't need both so my daughter is getting a pretty sweater for her birthday 

[Jo1313]

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@lynnie61 wrote:

@charsha   Wow......just don't get spoiled 😉. I waited 13 days for my last Lands End order a few months ago.  And got my new shredder from Amazon today.  12 days.  I'm not a prime member, but that one was long.  I'm usually ok on waiting a few days.  Lately, no mail a 1-2 days a week it seems.  Just odd.  Must be short staffed or no extra carriers to fill in sick days.  I'm not counting Sundays.  But I do get USPS packages on Sundays.  

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[Jo1313]

We rarely get mail on Sat. and also 1 day during the week..The day after no delivery..the mailbox is full...If there is a very light coating of snow on the driveway the Jeep that they use will not come up the driveway..They leave a note in my mailbox..that I have to go pick it up at the post office/

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@lynnie61 wrote:

@charsha   Wow......just don't get spoiled 😉. I waited 13 days for my last Lands End order a few months ago.  And got my new shredder from Amazon today.  12 days.  I'm not a prime member, but that one was long.  I'm usually ok on waiting a few days.  Lately, no mail a 1-2 days a week it seems.  Just odd.  Must be short staffed or no extra carriers to fill in sick days.  I'm not counting Sundays.  But I do get USPS packages on Sundays.  

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