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Esteemed Contributor
Posts: 6,165
Registered: ‎11-06-2011
Accepted Solution

MODS - outdated offer text on product pages

[ Edited ]

Hello, lovely moderators! I just wanted to alert you about outdated offer text that is still being displayed on many, if not all, product pages—I've seen the Q Card offer that expired at the end of the day yesterday (shown below) on at least 10 product pages as I've been browsing today.

 

Get $15 Off a $75+ Purchase When You Use Your QCard® & Code QCARDVIP24. Valid Now thru 3/17. | Learn More

 

 

ETA: Here's a link to one of the instances in case this actually isn't on all product pages:

https://www.qvc.com/girl-next-door-4pc-salvia-evolution-violet-live-plants.product.M95053.html

QVC Customer Care
Posts: 724
Registered: ‎06-14-2015

Re: MODS - outdated offer text on product pages

@loriqvc Thanks for bringing this to our attention. I will alert the appropriate department.

Honored Contributor
Posts: 9,788
Registered: ‎02-07-2011

Re: MODS - outdated offer text on product pages

@Wayne-QVC   While you're at it, can we get rid of the Christmas Spectacular ad on the home page????

QVC Customer Care
Posts: 724
Registered: ‎06-14-2015

Re: MODS - outdated offer text on product pages

@kaydee50 I will be happy to assist with that also.

Honored Contributor
Posts: 18,590
Registered: ‎07-26-2014

Re: MODS - outdated offer text on product pages

"Christmas Spectacular ad on the home page????"

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Goes to show the Q has some sharp eyed customers.  👍🏾

"Never argue with a fool. Onlookers may not be able to tell the difference."


220-AuCC-US-CRM-Header-Update.gif

Trusted Contributor
Posts: 1,302
Registered: ‎08-19-2011

Re: MODS - outdated offer text on product pages

That message about the expired  (3/17) Q card offer is still in place as of the afternoon of March 19.  In case anyone is surprised.

Esteemed Contributor
Posts: 6,165
Registered: ‎11-06-2011

Re: MODS - outdated offer text on product pages

@Wayne-QVC - Just FYI, the text is still appearing on all the pages I've seen today.

 

(I wish the code still worked—I tried it on the TSV just in case, but it generates an error message that the code has expired.)

Esteemed Contributor
Posts: 6,165
Registered: ‎11-06-2011

Re: MODS - outdated offer text on product pages

Just another update: It's now 3/23—almost a week after the offer expiration—and the text is still there.

Esteemed Contributor
Posts: 6,165
Registered: ‎11-06-2011

Re: MODS - outdated offer text on product pages

Well, we're now 10 days past the offer expiration date, but the text is still posted on every item page. Tagging multiple moderators for continuing awareness:

 

@Wayne-QVC

@Beth-QVC

@Susan-QVC 

@AnjalenaQVC

@Kim-QVC

 

Esteemed Contributor
Posts: 6,165
Registered: ‎11-06-2011

Re: MODS - outdated offer text on product pages

At last, the offer text has disappeared! Hallelujah!  Smiley Very Happy