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09-07-2019 11:41 AM
Good morning, moderators! Do you know when the holiday return policy will take effect across the site? There are a few items I'd like to purchase as gifts, but I want to make sure the recipients will be able to return them if they need to. Thank you...
Solved! Go to the Best Answer.
09-07-2019 12:29 PM
@loriqvc wrote:
Good morning, moderators! Do you know when the holiday return policy will take effect across the site? There are a few items I'd like to purchase as gifts, but I want to make sure the recipients will be able to return them if they need to. Thank you...
Hi @loriqvc Sorry no memo yet on the Holiday Return Policy for this year. Shouldn't be too much longer, typically it starts towards the end of September. ~Kim
09-07-2019 12:58 PM
and why are hosts referring to 30 day returns with no mention of returns to end of January?????
09-07-2019 02:25 PM
Thank you, @Kim-QVC! I'll keep watching...
09-07-2019 04:39 PM
@knittykitty , the return policy for holiday returns has not started yet, so as of now it´s still the 30 days return policy.
09-07-2019 05:23 PM
I thought I saw the date posted here. It's usually sometime the last week in Sept.
09-09-2019 11:46 AM
@knittykitty wrote:and why are hosts referring to 30 day returns with no mention of returns to end of January?????
@knittykitty, because that is the return policy until the holiday return policy goes into effect.
The only items that have a return policy until the end of January, for now, are items purchased during holiday programming.
09-23-2019 09:06 PM
I saw the note that holiday returns is in effect, but when did it start? I can’t find that info in the FAQs. Thanks!
09-23-2019 09:13 PM
To Everyone - September 21st officially began our holiday return policy. Which means you have until the last day of January 2020 for gift returns.
Beth QVC
10-09-2019 09:01 AM
I was worried because I purchased a jacket for my daughter for Christmas that shipped on 9/30.I must have known at the time. So I'm okay???
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