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Esteemed Contributor
Effie54
Posts: 5,544
Registered: ‎09-08-2010

MODS - can you PLEASE check on my order??

‎09-02-2020 09:20 AM

I placed an order 3 weeks ago for the Valerie Parr Hill clear lotus candle holders (2 holders). It has been stuck in process forever. There must be a way to check and get this order shipped out. Please - its a gift! 

 

I received two automated emails saying it was in process. I already know that. Please check on the status and see if it can get shipped asap.

 

Thank you

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QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: MODS - can you PLEASE check on my order??

‎09-02-2020 09:39 AM

Hi @Effie54 I checked your order and it is an Advanced Sale Item which should ship on 9/15 with an estimated delivery date of 9/23.

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Esteemed Contributor
Effie54
Posts: 5,544
Registered: ‎09-08-2010

Re: MODS - can you PLEASE check on my order??

‎09-02-2020 03:23 PM

@Alice-QVC wrote:

Hi @Effie54 I checked your order and it is an Advanced Sale Item which should ship on 9/15 with an estimated delivery date of 9/23.

Not the candle rings; We are in advanced order. I am speaking about the lotus candle holders item H221860. The last 4 digits of the order number are 1704. The order date was 8/22. Can you please check on why it is stuck in process....please??!

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