Customer Care

[SahmIam]

When I click on Wishlist under My Account, a QVC screen comes up with "Wishlist is unavailabe at this time. Please try later" in nice script.

[tsavorite]

Ya that's where I look too when free shipping is offered and can't see it...same screen comes up.

[maxxb1]

This is always the case when QVC offers a flash sale or free shipping. Plan on doing some shopping and your internet goes haywire. Always seems to get fixed when the flash sale is over. sick of this.

[Alice-QVC]

Hi @SahmIam please send your order information to QVCSocialTeam@qvc.com and we will do our best to help.

[SahmIam]

@Alice-QVC  What order information? I didn't order anything. Other customers are having the same problem so accessing their wishlist; why isn't the tech team being notified that there is an issue with site? 

[GAQShopr53]

I just accessed and ordered from my wishlist. I am using a desktop and don't know if there is a difference if using a mobile or other method for ordering.

I went back just now to see if I could access the wishlist and it loaded with the following statement, "your wishlist is now empty" and that would be true. Hopefully, the Q will find a solution so that all shoppers can take advantage of the flash free shipping!

[Alice-QVC]

I am so sorry @SahmIam I do not need your Member Information seems like there are issues on the website. IT is working on them.

[sunshine45]

no issues for me......i am on a laptop using windows/firefox.