Customer Care

[rochelleS]

The item currently on air is not being updated in a timely manner, if at all. Unlike QVC 2, the item number does not appear on screen when viewing on my mobile device. So the current item/product information would be greatly appreciated.  I noticed this same issue while viewing overnight.

Any way you could help to fix this? Much thanks for your time and attention!  

[Anonymous]

@rochelleS I'll forward your feedback Rochelle. We're doing an App update and it's a slow process. Thanks for letting us know. Cindy

[rochelleS]

@Anonymous

Thank you very much. I took a screen shot and will post it if you think it'd be useful...

[rochelleS]

@Anonymous

If it's at all possible would you please ask the IT folks to kindly upload the photos of the new items listed in the Linea by Louis Dell'Olio line. Many of us ladies are anxiously awaiting these pictures as he still has an hour show later this afternoon and cameo spots this evening all dedicated and featuring these new items. There are approximately twelve garments needing pics, including new colors on reordered items.

Again, I graciously thank you for your time and assistance. 

[Pearlee]

@Anonymous  I've been having problems lately watching QVC Livestream and it's on a desktop computer.  They are showing the item numbers onscreen for products on QVC2 while the livestreaming I'm watching is on the regular QVC station.  This is happening constantly for the past few weeks, including this morning while I was watching the LOGO show.  I have to open another QVC window to get the correct item number for whatever item I'm seeing on the air.  It's very discombobulating!