Customer Care

[Loveshawaii]

The price for the black and navy do not ring up differently, I went all the way through to purchase.
I tried the other day and thought maybe if was a OTO during the show and I missed it, but I’m watching today and Allie clearly said the black and navy are $49, Vs the rest o for $59 and the price was listed with two options on the screen. Anyone able to help me with this?

[jlkz]

@Loveshawaii 

Go to customer service.

[Catch71]

A little off topic but I have given up on Luminara after several have stopped working correctly. Two had timer function fail and one won't stay lit after fresh batteries installed. I have switched to the candles that come with a base to recharge. Recently bought 9" tapers in two colors by Home Bliss. So far so good. They have adapters on the bottom of the tapers so they fit different style candlesticks. 

[Happy2BHere · Accepted solution]

Hmm, just went in and it works for me? If you pick the ones marked "SAVE" (Solid Black and Solid Navy) they come up at $49.99 while the rest show as $59.99. I placed the navy one in my cart and it looks OK. Maybe they fixed something? Good luck and hope it works for you now!

BTW the promo code at the top of the page "DEAL15" works on this item! Additional $7.50 off 

[Loveshawaii]

Great! They work now for me. Didn’t have the “Save” option before & now it does. Thank you so much for the help & reminder for Deal15! Much appreciated!!

[rockygems123]

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@Loveshawaii wrote:
Great! They work now for me. Didn’t have the “Save” option before & now it does. Thank you so much for the help & reminder for Deal15! Much appreciated!!

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@Loveshawaii 

Can you use your Deal15 coupon today?

Just wondering if it works with Big Deals

[rms1954]

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@rockygems123 wrote:

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@Loveshawaii wrote:
Great! They work now for me. Didn’t have the “Save” option before & now it does. Thank you so much for the help & reminder for Deal15! Much appreciated!!

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@Loveshawaii 

Can you use your Deal15 coupon today?

Just wondering if it works with Big Deals

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This promo code is only available for a limited time, starting on 11/18/24 at Midnight ET and ending 11/19/24 at 11:59pm ET. This promo code may be used toward your purchase from QVC® and applied using standard checkout. This promo code may be used for merchandise only, excluding gift card purchases, and charitable contributions. This promo code may not be redeemed for cash and may not be used as payment on your QCard® or HSN Card account. This promo code is not valid at any QVC retail location and cannot be applied using Speed Buy® functionality. The promo code will be applied to your total transaction amount at checkout. Discount only applies to the first shipment of Auto-Delivery items. No minimum purchase amount required. Maximum savings of $50. Maximum number of purchases is 2.  The promo code is not transferable.  Employees of QVC or any of its affiliates are not eligible for this offer. Limit of one promo code per transaction. Cannot be reused for cancelled or returned orders. If QVC determines that any purchase violated the terms of this offer, then QVC will be entitled to void the promo code issued in connection with such purchase without notice. Auto-Delivery customers are only eligible for one promo code. No additional promo codes will be sent in connection with any subsequent Auto-Delivery shipments. Offer not valid for items ordered on Waitlist. Auto-Delivery items and Advance Order items that are not ordered during the Promotional Period, but subsequently ship during the Promotional Period, are not eligible for this offer. QVC reserves the right to change or discontinue this program at any time, without prior notification. If any provision of these terms shall be unlawful or unenforceable, then that provision shall be deemed severable from the terms and shall not affect the validity or enforceability of any other provisions of the terms. Other restrictions may apply.