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06-21-2023 01:01 PM
Has anyone else had shipping problems with Lug items? I ordered a bag on 6/13 & it just shipped on 6/20---not arriving until 6/28! Over 2 weeks to receive an order! Don't think I'll be buying anymore Lug items in the future. :-(
06-21-2023 01:10 PM
That's really not long for a Lug bag! They have notoriously long shipping times.
Once they finally leave Canada, they come through fairly quickly.
06-21-2023 01:17 PM - edited 06-21-2023 03:55 PM
Mine took much longer ... almost a month.
06-21-2023 01:55 PM
I have seen so many threads on Lug's slow shipping for a long time.
That's a shame.
I would not order anything from them I was in a hurry for!
06-21-2023 01:58 PM
Absolutely! I ordered a Lug drawer organizer thing. The order got a tracking number, then nothing. No movement. It never went anywhere. I contacted QVC. They said if I did not get it by the time it was supposed to have been delivered, to contact them again. I did not get it. QVC ordered me another one.
I thought I saw that the second one had shipped a few days ago.
Then just this morning, I saw that the second one had been returned? Huh? I never got it, let alone returned it.
I contacted QVC Social team yet again and they ordered me a third one. Maybe I will actually get this one.
What the heck is going on?
06-21-2023 02:45 PM
@DesertD wrote:Has anyone else had shipping problems with Lug items? I ordered a bag on 6/13 & it just shipped on 6/20---not arriving until 6/28! Over 2 weeks to receive an order! Don't think I'll be buying anymore Lug items in the future. :-(
@DesertD They've become famous for slow shipping. Actually, two weeks is a lot faster than many people have experienced.
06-21-2023 03:12 PM - edited 06-21-2023 03:14 PM
Amen to that!
I called corporate about how bad their shipping was and to read the reviews and forums and couldn't they put some QVC 'pressure' on them about it?
In one ear and out the other, I see.....not surprised
06-21-2023 08:33 PM
Par for the course for Lug - through QVC or their site inordinate amount of time for shipping, I will not buy from them
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