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Regular Contributor
Posts: 200
Registered: ‎04-09-2015

Has anyone else had shipping problems with Lug items? I ordered a bag on 6/13 & it just shipped on 6/20---not arriving until 6/28!  Over 2 weeks to receive an order!  Don't think I'll be buying anymore Lug items in the future.  :-(

Honored Contributor
Posts: 25,995
Registered: ‎03-16-2010

That's really not long for a Lug bag!  They have notoriously long shipping times.  

Once they finally leave Canada, they come through fairly quickly.

Honored Contributor
Posts: 10,382
Registered: ‎06-06-2019

Re: Lug Order Shipping

[ Edited ]

Mine took much longer ... almost a month.  

Honored Contributor
Posts: 16,486
Registered: ‎02-27-2012

I have seen so many threads on Lug's slow shipping for a long time.

 

That's a shame.

 

I would not order anything from them I was in a hurry for!

Honored Contributor
Posts: 8,324
Registered: ‎05-09-2010

Absolutely!  I ordered a Lug drawer organizer thing.  The order got a tracking number, then nothing.  No movement.  It never went anywhere.  I contacted QVC.  They said if I did not get it by the time it was supposed to have been delivered, to contact them again.  I did not get it.  QVC ordered me another one.

 

I thought I saw that the second one had shipped a few days ago.

 

Then just this morning, I saw that the second one had been returned?  Huh?  I never got it, let alone returned it.

 

I contacted QVC Social team yet again and they ordered me a third one.  Maybe I will actually get this one.

 

What the heck is going on?

Always remember that you are absolutely unique. Just like everyone else. Margaret Mead
Honored Contributor
Posts: 78,313
Registered: ‎03-10-2010

 


@DesertD wrote:

Has anyone else had shipping problems with Lug items? I ordered a bag on 6/13 & it just shipped on 6/20---not arriving until 6/28!  Over 2 weeks to receive an order!  Don't think I'll be buying anymore Lug items in the future.  :-(


@DesertD    They've become famous for slow shipping.  Actually, two weeks is a lot faster than many people have experienced.

New Mexico☀️Land Of Enchantment
Trusted Contributor
Posts: 1,860
Registered: ‎05-20-2023

Re: Lug Order Shipping

[ Edited ]

@Kachina624 

 

Amen to that!

 

I called corporate about how bad their shipping was and to read the reviews and forums and couldn't they put some QVC 'pressure' on them about it?

 

In one ear and out the other, I see.....not surprised

Valued Contributor
Posts: 671
Registered: ‎02-16-2018

Par for the course for Lug - through QVC or their site inordinate amount of time for shipping, I will not buy from them