Customer Care

[Liamsworld]

First post & new to QVC customer so hello all! Did anyone else not see the new twist top LocknLock they presented today? If I put in the item number it only came up Sold Out. It was not shown in the previously on air. After I refreshed going back to open page, they were there with sold out across the item as the normally do. I guess I said all of that just to say I couldn't order them! I wasn't given the option.. 

[MezzieStarr]

@Liamsworld They were on the 7 pm Lock n Lock show and sold out. They were Mason jars. Keep checking back.  Many times items come back in stock after they say sold out.

[Liamsworld]

Yes that's them! I couldn't even pull them up by their number so I was bummed. I was watching the 7pm show and instantly tried pulling up but they flew out. Oh well, saved about $25 or so and as you said, I'll keep watching. 

thank you! 

[MezzieStarr]

@Liamsworld I tried buying about 10 minutes after they showed them and they were "sold out".  Hopefully it's a glitch and we will be able to get them.

[MezzieStarr]

@Liamsworld It is a QVC glitch. I was able to order using automated ordering over the phone.

It's the talk of Chris Pryme's Instagram page that nobody was able to get them. 

[KingstonsMom]

@MezzieStarr is right, it's a glitch. I just ordered using automated ordering, using the item# shown above.

Thanks @MezzieStarr !

[MezzieStarr]

@KingstonsMom You're welcome! Glad you were able to grab them. QVC isn't doing themselves any favors with all the problems with the website.

[KingstonsMom]

@MezzieStarr 

That's for sure!

[roxiegirl]

I just called customer service and they placed my order for this item.

[NickNack]

@Liamsworld   Welcome to the forums!  I just checked, and they're available on the website now.