Customer Care

[StarleeTheGoodWitch]

i have a question about a late easy pay payment that i did not know about till now. Totally my fault I forgot to add money to my card

and then checked my account yesterday to find out I was past due, so my question is I  paid what was past due last night and it said payment successful

 but nothing has changed and it still on red and says past due? Do I need to wait a couple of days for it to go through?

or do I try paying the past due amount again? I have never been late before so I am not sure how it works? I use paypal I don't know if that makes a difference I tried calling but it just rings I sent 1 email all ready to QVC but got nothing back so I'm now trying here..

I'm just trying to pay off what I owe lol but that seems hard to do?

[millieshops]

@StarleeTheGoodWitch How many days after you make an ontime Paypal payment does it usually take to see it listed as paid?

Hope someone who knows more can tell you more.

[spursfan2]

It takes 24 hours.

[SuhseK]

Does your debit card reflect the payment you made? 

I would give it a couple days, to see, if it processes. 

[StarleeTheGoodWitch · Accepted solution]

Thank you all so much! QVC emailed me back and has fixed the issue!

Thank you so much QVC customer support Kinski for helping me clear this up  

you are a total sweet heart <3 

[jgood]

Not only does it show paid when you make a late payment but I just found out that the next day the red late payment sign is gone but you still can't buy anything new. Customer service days it takes another couple days before you can buy anything else. Why the wait. Everything electronic is instant now. Get with it QVC. We are good customers  no problem like this on HSN and you are supposed to be the same company.