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Respected Contributor
Posts: 2,267
Registered: ‎03-10-2010

I know there has been a lot of post about Customer Service or lack there of. But I wanna say Thank You to Denise on Live Chat for helping me. I purchased five Valerie Parr Hill angels a few days ago and since my purchase they went down in price so Denise refunded me my difference. And there was no wait on Live Chat.

Honored Contributor
Posts: 8,597
Registered: ‎03-10-2010

I always have good luck with live chat.  They are great with doing price adjustments.

Respected Contributor
Posts: 2,267
Registered: ‎03-10-2010

@Pecky wrote:

I always have good luck with live chat.  They are great with doing price adjustments.


It was my first time using it and I'm glad I did.

Respected Contributor
Posts: 3,302
Registered: ‎12-14-2018

Thanks for this post as I have often wondered but never used but I will now.