Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Esteemed Contributor
MalteseMomma
Posts: 5,094
Registered: ‎03-09-2010

Kim-QVC

[ Edited ]

‎09-18-2019 11:45 AM - edited ‎09-18-2019 11:48 AM

 On 9/14  You said I was issued a credit for item A343358 that got lost in delivery.

 

I have yet to see it  posted on my account.What is taking so long?

 

Thank you ....

Report Inappropriate Content
Message 1 of 3 (531 Views)
Reply
0 Hearts
QVC Customer Care
QVC Customer Care
Alice-QVC
Posts: 1,973
Registered: ‎06-14-2015

Re: Kim-QVC

‎09-18-2019 11:53 AM

Hi @MalteseMomma I am so  sorry Kim is not available, but I did check your orders. There were 2 orders for the same cardigan, one red one black different order numbers. The one ordered in red was refunded in full. Please check the order list for that order. I am so sorry I cannot share the order number with you here in th e community.

Report Inappropriate Content
Message 2 of 3 (488 Views)
Reply
Esteemed Contributor
MalteseMomma
Posts: 5,094
Registered: ‎03-09-2010

Re: Kim-QVC

‎09-18-2019 12:02 PM

Yes ,it was the red one.Thank you  for replying . I don't see the refund on my Account but hopefull i will soon.

 

Thank you again. @Alice-QVC 

Report Inappropriate Content
Message 3 of 3 (449 Views)
Reply