Reply
Contributor
Posts: 22
Registered: ‎08-25-2019

I have a top from Kim still showing processing from 05-24-20.  Can you tell me the status and when to expect delivery?

Valued Contributor
Posts: 578
Registered: ‎04-20-2010

I have Kim Gravel tops ordered 5/18 and 5/24 that have not shipped.

QVC Customer Care
Posts: 1,608
Registered: ‎06-14-2015

@Loreeb wrote:

I have a top from Kim still showing processing from 05-24-20.  Can you tell me the status and when to expect delivery?


@Loreeb  My apologies for the delay, unfortunately, as a result of the COVID-19 situation  our distribution centers are in a backlog at this time, we are  working as quickly as possible to get all orders ship. 

We greatly appreciate your patience,

Susan

Contributor
Posts: 22
Registered: ‎08-25-2019

Hi Susan,

Thanks for the quick response.  At least I know it wasn't cancelled cause I really want it.

 

Stay safe,

Loreeb