K45662 need help from CS.

QAddict · ‎10-27-2016

I am trying to order the color gray and it

shows that it is in stock but when I try to put this color in my cart a message comes up that it us sold out. Can you fix this please? This same thing also happened on Sunday.

thank you.

Mz iMac · ‎07-26-2014

@QAddict

Place your order by phone. I just checked & on my comp its showing all colors are in stock.

Or you can try another browser to see if the checkout item is still showing sold out.

"Never argue with a fool. Onlookers may not be able to tell the difference."

Kachina624 · ‎03-10-2010

Sometimes a color will sell out but the computer hasn't caught up, will show it's available but won't let you order it. I've had this happen a number of times.

New Mexico☀️Land Of Enchantment

Melvin-QVC · ‎06-14-2015

@QAddict wrote:

I am trying to order the color gray and it

shows that it is in stock but when I try to put this color in my cart a message comes up that it us sold out. Can you fix this please? This same thing also happened on Sunday.

thank you.

@QAddict I'm really sorry for any inconvenience with your order. You shouild receive and email and you will need to update and verify the credit card information. Have a great night.

Melvin, Customer Care