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08-19-2019 09:39 AM - edited 08-19-2019 01:13 PM
I just had a live chat with an agent...he will forward my concern, big deal that is the pat answer...and he could not answer my question about the moderators.....if they are still available to assist with customer concerns!
Certainly not making any purchase with out reviews....I don't buy a lot anymore so it's not a huge issue for me but when I am interested in something I want to make an informed purchase.
08-19-2019 11:07 AM
@momtodogs - If you want to get a moderator's attention, perhaps add "MODERATOR ASSISTANCE" or something like that to your thread title; right now, the title is fairly low key and doesn't immediately call out the fact that help is needed.
08-19-2019 11:31 AM
@momtodogs - If you want to, you can edit your title now and a moderator may jump in and reply; I've seen a couple of them answering other people this morning. If you don't know how to make the change, let me know, and I'll walk you through it.
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