Items being changed in cart to waitlist

Prestons Grandma · ‎03-09-2010

Twice now I have put an item in my cart as available and when I check out it's changed to waitlist. I've checked out immediately after placing it in my cart, so what's the deal!!??

Kachina624 · ‎03-10-2010

Nobody here is in the warehouse so can't say for sure, but I theorize that the merchandise is in the warehouse but the place is such a mess that they can't immediately access it for shipment. They use "waitlist" as a mechanism for delaying shipment. I'm betting you'll get it; it'll just take a little longer. I've gotten all of mine.

New Mexico☀️Land Of Enchantment

KailaS · ‎03-09-2010

I have had a fairly recent order shift to Backorder. I also believe that the designation is just a way to buy time for a messed up shipping system. That backorder item shipped, smashed to smithereens, in just a few days.

Prestons Grandma · ‎03-09-2010

problem too is, shipping is taking FOREVER! How much longer are they go8ng to delay shipping like this. It's been going on far too long. I only order items I can't buy elsewhere and I'm certainly not trusting the Q for ANY Christmas gifts!!!

Prestons Grandma · ‎03-09-2010

problem too is, shipping is taking FOREVER! How much longer are they going to delay shipping like this. It's been going on far too long. I only order items I can't buy elsewhere and I'm certainly not trusting the Q for ANY Christmas gifts!!!

VegasBusinessWoman · ‎05-27-2013

@Kachina624 That was my experience, too. I recently ordered a pair of earrings (my first Alexandrite!) and when I went to checkout, it was shown as waitlisted. Since they are for me and I am not in a hurry, I thought nothing of it. One week later I got a notice that the earrings had shipped. They will probably arrive in a week or so. Go figure. 🤷‍♀️

Prestons Grandma · ‎03-09-2010

I've really lost confidence in QVC.

Foxxee · ‎10-03-2014

I wonder if it's a computer glitch. I had an order switch to backorder, called CS. Said it was in stock. She changed to back. It did sit "in process" for 5 days.

DAD · ‎06-27-2010

There computer system is a mess! They should have worked on all the glitches before they switched over to a new format. And to do it a few months before Christmas???

10sluvr · ‎03-10-2010

my order went from "in processing" to "backordered", in a matter of hours. what is the difference in backordered and waitlist. would it just be a shorter waiting period.

there have been some items that have come fast and i was surprised, so i think they are really trying.