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Esteemed Contributor
Posts: 5,557
Registered: ‎09-08-2010

I ordered item A374702, a week ago and it has not been sent out yet. Status says "being prepared". What does that mean? Why does it take a week to even get sent out? Meanwhile, other colors are selling out - and if mine fits....they'll be all gone. I don't understand the choppy shipping service. 

QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Hi @Effie54 I am so sorry for the delay. We are experiencing some delays in the warehouse and appreciate your patience. Our team is working to have your order shipped as soon as possible.