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Respected Contributor
Posts: 3,114
Registered: ‎08-21-2014

Issac TSV 4/2 Email

[ Edited ]

I was sent the email and clicked on the item but it seems to show a sweater that is not available. 

Respected Contributor
Posts: 3,050
Registered: ‎03-10-2010

same here. shows a sold out sweater. help!

QVC Customer Care
Posts: 1,682
Registered: ‎06-14-2015

@Lali1 wrote:

I was sent the email and clicked on the item but it seems to show a sweater that is not available. 


@Lali1 & @10sluvr    I am in the process of reporting this, it could be that the quanity just has not yet been loaded, check back in a couple hours, hopefully it will be showing.  

Susan 

Respected Contributor
Posts: 3,114
Registered: ‎08-21-2014

@Susan-QVC Thank you Susan for the quick reply. 

Respected Contributor
Posts: 4,042
Registered: ‎11-20-2010

Hi Susan:  Same sort of issue with Item $A393835 Isaac Mizrahi straight leg slim pants.  They come in red, black and Navy and the one pictured is the Red.  When you click on the item, the circle for the red color shows up then immediately disappears and only black and navy show to select. It has been this way since the item first appeared in the New last week.  Maybe you can get IT to correct this item color disappearing; only stays on for a brief flash.  Thanks for any help you can provide.  I like to order on line using Mr. Rebates so I don't want to order by phone unless I have to.

Respected Contributor
Posts: 4,042
Registered: ‎11-20-2010

@Lali1   Item # please.  I would like to see what the TSV is.  I order many of Isaac clothes and am looking forward to his TSV show. 

QVC Customer Care
Posts: 1,682
Registered: ‎06-14-2015

@KathyM23 wrote:

Hi Susan:  Same sort of issue with Item $A393835 Isaac Mizrahi straight leg slim pants.  They come in red, black and Navy and the one pictured is the Red.  When you click on the item, the circle for the red color shows up then immediately disappears and only black and navy show to select. It has been this way since the item first appeared in the New last week.  Maybe you can get IT to correct this item color disappearing; only stays on for a brief flash.  Thanks for any help you can provide.  I like to order on line using Mr. Rebates so I don't want to order by phone unless I have to.


@KathyM23  Thanks for reporting the missing color, I can see the red in full as well as Navy & Black, what browser would you happen to be using?   

Susan

Respected Contributor
Posts: 3,114
Registered: ‎08-21-2014

@KathyM23 wrote:

@Lali1   Item # please.  I would like to see what the TSV is.  I order many of Isaac clothes and am looking forward to his TSV show. 


A395843 They show it as in stock now 👍

Valued Contributor
Posts: 917
Registered: ‎03-09-2010

I am actually glad I don't like it! I have spent too much lately. Got a few pairs of crops and a dress from Isaac that were from the super clearance. Good prices, but with the shipping...

Contributor
Posts: 73
Registered: ‎06-24-2018

Very easy pass for me.