Customer Care

Trusted Contributor

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Registered: ‎08-11-2012

Is there an email address for Customer Care

‎06-07-2016 10:57 PM

I wanted to know if there is an email address for Customer Care. Is there a generic address? I'm disappointed in how one of my messages was handled and wanted to get some more information via email.

Honored Contributor

Posts: 19,669

Registered: ‎07-26-2014

Re: Is there an email address for Customer Care

‎06-07-2016 11:10 PM

Scroll down to the bottom of this or any of QVC website pages.

See the Contact Us link?

"Never argue with a fool. Onlookers may not be able to tell the difference."

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Re: Is there an email address for Customer Care

[ Edited ]

‎06-07-2016 11:43 PM - edited ‎06-07-2016 11:44 PM

try

SOCIAL.TEAM @qvc.com

and

QVCSocialTeam@qvc.com

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein

QVC Customer Care

Posts: 2,947

Registered: ‎06-14-2015

Re: Is there an email address for Customer Care

‎06-08-2016 12:41 AM

@vickie25

Please send an email to QVCSocialTeam@qvc.com and the Social Team will be happy to assist you...Beth QVC

Honored Contributor

Posts: 38,230

Registered: ‎08-19-2010

Re: Is there an email address for Customer Care

‎06-08-2016 08:58 AM

@vickie25 wrote:
I wanted to know if there is an email address for Customer Care. Is there a generic address? I'm disappointed in how one of my messages was handled and wanted to get some more information via email.

Good luck like appealing a parking ticket. LOL

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Posts: 7,210

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Re: Is there an email address for Customer Care

‎06-08-2016 09:24 AM

@Beth-QVC wrote:
@vickie25
Please send an email to QVCSocialTeam@qvc.com and the Social Team will be happy to assist you...Beth QVC

I've sent several emails to that address since last August, but they do not respond.

Contributor

Posts: 24

Registered: ‎04-12-2011

Re: Is there an email address for Customer Care

‎06-08-2016 10:55 AM

I had a problem recently. I contacted them via the qvcsocialteam email address, and they took care of it very quickly. They were great.

Honored Contributor

Posts: 42,405

Registered: ‎03-09-2010

Re: Is there an email address for Customer Care

‎06-08-2016 11:09 PM

@wildcat fan

try the first one i mentioned in my post also, to see if you can get a response. i have never had a problem with either.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein

Trusted Contributor

Posts: 1,606

Registered: ‎08-11-2012

Re: Is there an email address for Customer Care

‎06-09-2016 11:05 PM

@Beth-QVC wrote:
@vickie25
Please send an email to QVCSocialTeam@qvc.com and the Social Team will be happy to assist you...Beth QVC

Thank you Beth

Trusted Contributor

Posts: 1,606

Registered: ‎08-11-2012

Re: Is there an email address for Customer Care

‎06-09-2016 11:06 PM

@wildcat fan wrote:
@Beth-QVC wrote:
@vickie25
Please send an email to QVCSocialTeam@qvc.com and the Social Team will be happy to assist you...Beth QVC
I've sent several emails to that address since last August, but they do not respond.

That is disappointing.