Customer Care

[ninaco]

QVC's started sending me emails from Zulily.  I do not shop at Zulily and sure don't want emails from them.

I went into my subscription preferences, and there doesn't appear to be a way to turn them off.    Before I shut down all emails from QVC (which I'd prefer not to do), is there something I missed?    The other emails from the Q are fine, but publicizing Zulily is not.   I get WAY to much junk email already!

[ChynnaBlue]

At the bottom of any of your Zulily emails, look for a sentence about unsubscribing. It's on all of their emails except for order confirmations. Click the Unsubscribe link. Follow any directions. Sometimes it takes a few days to update the list, but you should stop getting the emails soon.

[Kachina624]

In the upper left corner of the Zulily Web page are three horizontal bars.  Click on them, then my account, then emails.  The unsubscribe option is the last coice.

[hopi]

You can also send them to your spam folder just for fun.

[GCR18]

They were sent without you signing up for them?  I receive qvc emails, but no zulily emails.

[ninaco]

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@ChynnaBlue wrote:

At the bottom of any of your Zulily emails, look for a sentence about unsubscribing. It's on all of their emails except for order confirmations. Click the Unsubscribe link. Follow any directions. Sometimes it takes a few days to update the list, but you should stop getting the emails soon.

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Yes, I clicked on the unsubscibe link when I got the first junk from Zulily via QVC.    That unsubscribe site is to QVC's site.  Not Zulily.  And, QVC's unsubscribe options do not provide the ability to stop promotional emails from other companies via QVC.

So, that doesn't work.

[ninaco]

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@Kachina624 wrote:

In the upper left corner of the Zulily Web page are three horizontal bars.  Click on them, then my account, then emails.  The unsubscribe option is the last coice.

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I am not subscribed via Zulilly.  Going to Zulily's web page wouldn't help.  It is QVC sending the emails, and I would prefer not to unsubscribe from QVC.

[ninaco]

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@GCR18 wrote:

They were sent without you signing up for them?  I receive qvc emails, but no zulily emails.

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No, I didn't sign up.  Emails are from QVC promoting Zulily.    

[Q4u]

QVC bought out Zulily and that's why you are automatically getting the emails if you are on QVC's auto-email list.  I was SO INUNDATED with emails 24/7 that I finally had to opt out of ANY emails from QVC which also includes Zulily.

But it also includes no longer getting QVC's pre-TSV email as well and why I initially opted in.  However they have taken advantage of it big time IMHO to the point that I was deleting emails all day long!!  I have enough to do on my tablet with my eBay Seller's account and found the overwhelming emails to be nonsense... other than the TSV email, nothing at all I was interested in and no way to compartmentalize any of it....

But I did solve it in my Preferences by no longer accepting any emails....   

[mousiegirl]

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@ninaco wrote:

QVC's started sending me emails from Zulily.  I do not shop at Zulily and sure don't want emails from them.

I went into my subscription preferences, and there doesn't appear to be a way to turn them off.    Before I shut down all emails from QVC (which I'd prefer not to do), is there something I missed?    The other emails from the Q are fine, but publicizing Zulily is not.   I get WAY to much junk email already!

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@ninaco  I only receive one per day from zulily and I signed up.