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10-07-2018 11:00 AM - edited 10-07-2018 11:00 AM
I recently posted a review, negative, but changed my mind. I am sure I am not the first person to post a review before giving the item a fair chance. Anyone know if there is a way to remove a review once posted?
10-07-2018 11:05 AM - edited 10-07-2018 11:27 AM
I've had the opposite experience. Unfortunately, I was informed by the Mods in the past that there is no way to change a review, nor post a subsequent review explaining an updated change of mind.
10-07-2018 11:17 AM
Nope, there's no way to edit a review once it's posted and you can't leave more than one. That's why everyone should wait and really use an item before leaving a review.
Sometimes I see other's reviews, saying something I know not to be true about a product but, if I've already left a review, I can't even counter those claims. (Sometimes it's just that someone doesn't know how to use a feature and blames the product. it would be nice to be able to offer help in those cases.)
10-07-2018 12:26 PM
@Catch71 wrote:
I recently posted a review, negative, but changed my mind. I am sure I am not the first person to post a review before giving the item a fair chance. Anyone know if there is a way to remove a review once posted?
Hi @Catch71 if you send us the details to our inbox we can have it removed - QVCSocialTeam@qvc.com ~Kim
10-07-2018 12:54 PM - edited 10-07-2018 07:20 PM
@Kim-QVC wrote:
@Catch71 wrote:I recently posted a review, negative, but changed my mind. I am sure I am not the first person to post a review before giving the item a fair chance. Anyone know if there is a way to remove a review once posted?
Hi @Catch71 if you send us the details to our inbox we can have it removed - QVCSocialTeam@qvc.com ~Kim
Wow! It's a brand new day; I was not given that opportunity in the past. Good to know. Thank you @Kim-QVC!
10-07-2018 01:07 PM
@Caaareful Shopper wrote:
@Kim-QVC wrote:
@Catch71 wrote:
I recently posted a review, negative, but changed my mind. I am sure I am not the first person to post a review before giving the item a fair chance. Anyone know if there is a way to remove a review once posted?
Hi @Catch71 if you send us the details to our inbox we can have it removed - QVCSocialTeam@qvc.com ~Kim
Wow! It's a brand new day; I was not given that opportunity in the past. Good to know. Thnak you @Kim-QVC!
I'm sorry @Caaareful Shopper we'd be happy to help if we can, send us an email anytime. ~Kim
10-07-2018 02:20 PM
I would like to be able to go into reviews of mine and add information - good or bad. Something that seems great at first could be a total bust by falling apart and something that seems just so so might turn out to be the best after a few months. I got that legmaster thing and was so impressed with it that I gave it a review after 3 days (although I usually wait a month or so for reviews) but now after months of using it I find it is way better and has given me such great results that I would like to add more positive things to it since it might help someone who might want to buy it to know how sturdy it is and just keeps on giving great results and not just something novel for a short time.
10-07-2018 07:20 PM
@Caaareful Shopper- I remember some time ago someone being told there was no way reviews could be changed or removed. I guess things have changed, but it's the first I've heard of it, too.
10-10-2018 12:29 PM
so, if we want to have review deleted (good or bad) we can contact you?
do we then have the opportunity to leave a NEW review (good or bad)?
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