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07-07-2019 09:47 AM
My last two emails were unanswered. (it wasn't easy using the "email us" thing-y because it doesn't work-google found it for me tho). I've usually gotten a reply the same day I wrote the email, but lately, nothing. I guess everybody's over in shipping since you're working very hard on it?? Don't get me started on shipping.
07-07-2019 09:59 AM
@Judaline wrote:
My last two emails were unanswered. (it wasn't easy using the "email us" thing-y because it doesn't work-google found it for me tho). I've usually gotten a reply the same day I wrote the email, but lately, nothing. I guess everybody's over in shipping since you're working very hard on it?? Don't get me started on shipping.
Hi @Judaline I'm sorry that you have not heard back from our E-Service team, we can help with any customer service here at QVC Social Team and we can be reached at QVCSocialTeam@qvc.com - please email us directly and we'd be happy to assist. ~Kim
07-07-2019 11:34 AM
@Judaline - I wish the social team's email address could be posted on the website instead of the online forms and alternate addresses floating around; you'll always get a prompt, helpful response when you use this method for your service requests. Good luck!
07-08-2019 03:21 PM
What is Beth or Kim's direct email address for QVC please? Thanks!
07-08-2019 07:30 PM
@crawford5153 I do not think they have their own address but QVCSocialTeam@qvc.com should get a response from someone.
07-08-2019 07:38 PM
I just use the QVCSocialTeam@qvc.com and I've always gotten a timely response and a resolution to any problems.
It doesn't matter to me which moderator replies - they're all good!
07-09-2019 08:13 AM
They have been great getting back to me. I've had to email them twice this week and each time was a quick response.
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