Customer Care

[Kachina624]

I just now couldn't sign in using the automatic feature. On about the fourth try, I finally got on.

[luvzchiz]

I had the problem all day yesterday.  Therefore no purchases.   Thank you QVC for saving me money. 

[Kitty Galore]

@luvzchiz   Same here,  I bought not one thing yesterday !

thanks for the $$$ saved QVC!   I do know they are working on it I wrote qvc social ,  but geez this is taking way too long ,  what is going on I wonder !   Need a new IT team it would seem. 

looks like everyone is getting the same message !

[fthunt]

Same message& getting dropped in middle OF AN ORDER.   Last look was ordering 3 - shows 6.

That will be an interesting mess 2 uncrambled.

[DSD2]

I am one of many having an issue.

I've been placing orders via phone which I haven't done in years. 

Hoping they fix it soon...

[walker]

YES!  Thank you for posting so we know that we are not alone here.  What is wrong with this company that they have such problems with website?  In fairness, maybe not all a problem of the Q but it has happened too often.  I use website for variety of reasons.  Very frustrating!  FIX IT Q!

[skatting44]

  Probably hacked

[meallen616]

@MezzieStarr and everyone,

I got the same message and finally gave up! Very frustrating!

[Desert Lily]

Still down. Items that show as available come up as "Just missed it ..." when I try to put them in my cart.

Wonder what it's doing to Q's bottom line this month.

[luvmybeetle]

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@michiganfan1 wrote:

Thanks for answering. Nice to know it's not just me. 

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Last night I tried to order the TSV and ended up with 3 of them.  It's because the order kept going in and out.  Finally I had to cancel all but  one.  This has happened to me before where I ordered something and had a hard time getting it through and ended up with 2.  I wasn't able to delete one because I didn't realize it until the next day.  So I had to wait for it to come and then send one back.