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09-30-2020 01:31 PM
Why are most of my packages not coming with an invoice?
09-30-2020 02:35 PM
Perhaps they're being shipped directly from the vendor?
I still get invoices in most of my orders. But once in a while, I don't. I recently purchased a vacuum that did not have an invoice. I assume that's because it came directly from the vendor. I've noticed that while I normally get all shipping and billing materials with vendor-shipped orders, every once in a while I don't.
But I do have to say that once in a while I don't get an invoice from QVC shipped orders either. My opinion is that some of the new shipping labels do not include the invoice that's supposed to be underneath.
09-30-2020 02:45 PM
@geezerette They're not coming from a vendor. The ones I've received were clothing items shipped from the Ontario, Ca. warehouse.
Who knows why there's no invoice? Maybe their machine is broken, maybe there's a new employee who doesn't know one is to be included, maybe they're saving paper.
09-30-2020 05:35 PM
Some items are shipped directly from the vendor.
09-30-2020 07:55 PM
Yes, to California. Received a package today and no paperwork. It fit, so I did not worry about it. But this is not the first time.
09-30-2020 08:38 PM
I complained to customer service and requested for them to mail me an invoice. I've complained about poor packaging that results in breakage.
I asked him to report it and he said they are working on it. So they are aware that there's a problem,
I don't have a printer so from now on I'll call and ask for an invoice.
I HATE the sticky labels that never pull apart.
10-02-2020 11:09 AM
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