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Regular Contributor
newagain888888
Posts: 258
Registered: ‎12-31-2010

Inventory Question

‎03-19-2018 12:04 PM

My question is about available inventory please. I have an item on backorder. Currently, that specific item is showing availability since I am able to add two to the shopping cart and check out.

 

Is there any way to verify in-stock availability? The item was in stock when I ordered then it immediately went to backorder. I canceled the order. It showed availability later, I ordered, and the same thing happened again.  Customer Service advised that they have no way to know the actual number of an item in stock. Thank you.

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Esteemed Contributor
fthunt
Posts: 7,828
Registered: ‎12-24-2010

Re: Inventory Question

‎03-19-2018 12:47 PM

CS would never have access to that information.  They are just telephone assistance - the production or inventory engineer - specialist would have inventory data.

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Esteemed Contributor
x Hedge
Posts: 6,788
Registered: ‎08-18-2016

Re: Inventory Question

‎03-19-2018 01:34 PM

@newagain888888

 

See below on this page where it says

Contact us/email us? Tap/click on that,

✔ 'My Order', and paste your post in there.

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