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Trusted Contributor
grandma petes
Posts: 1,353
Registered: ‎03-09-2010

In Process/Backorder 10 times!!!

‎06-18-2019 08:38 AM

Okay...this is becoming incredibly frustrating. I ordered Laurie Felt’s V-Neck Sweater in Black and Ivory on June 6th. Both said In Stock....then, since June 6th, both of them have gone from In Process to Backorder no less than 10 times....sometimes in one day, one or both change between In Process to Backorder at least twice. I’m hoping someone at CS/Customer Care can please explain this to me and tell me when or if I will receive the sweaters. Either they have them to send or they don’t...please help!!! TIA😊

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QVC Customer Care
QVC Customer Care
Cindy-QVC
Posts: 512
Registered: ‎06-14-2015

Re: In Process/Backorder 10 times!!!

‎06-18-2019 09:52 AM

@grandma petes  We've just sent you an email. Cindy

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Trusted Contributor
grandma petes
Posts: 1,353
Registered: ‎03-09-2010

Re: In Process/Backorder 10 times!!!

‎06-18-2019 10:36 AM

@Cindy-QVC wrote:

@grandma petes  We've just sent you an email. Cindy

Thank you so much Cindy!!! I truly appreciate all of your help!! Have a wonderful day.😊

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