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08-07-2019 03:00 PM - edited 08-07-2019 03:01 PM
08-07-2019 05:01 PM - edited 08-07-2019 06:57 PM
Here's some random info and opinion, not necessarily "news you can use."😜🙃 Khoros (the recently-merged Lithium Technologies and Spredfast) provides and manages the QVC Community software and many other forums. Their website has discussions about occasional changes to the algorithms that determine contributor rankings, or the ranking ladder as its sometimes called.
Overall, it appears they've had an algorithm that considers activity (number of posts, types of posts, how many new threads started, etc.), number of kudos/hearts received and given, how many "tags" were added and used (we did have a tagging feature but now we do not), length of membership, how many answers were marked "best answer," that sort of thing. On some of their forums, it even gets more complicated... hearts given by posters with "higher" level ranks are actually given more weight than hearts from posters with so-called "lower" ranks. I can see how all this might make sense for the business-related employee forums and for the gaming forums Khoros manages, but not here (in my opinion). I think it's just confusing and pointless.
QVC seems to have opted for a very limited version of the "canned" software, we don't have full access to some features, and as we all know the software is continually "updated" and has countless glitches. Also, as others said, the post count isn't accurate for those who have been here for years before the switch to this new platform.
Even though at times it appeared that the software was changing the label for everyone specifically and solely based upon post count (and I think, at times, it was), advanced searches in the user file show that's not always the case. As an example, you'll see some user names with no posting history, post count zero, yet they don't all have the same contributor ranking.
I believe "Honored Contributor" is the highest on the list used here... even those with post counts approaching 100,000 and lots of associated hearts are still at the "Honored" level, so it appears that's where it stops.
I think all these things, and probably more, add up to the bottom line: the formula determining ranking titles on the QVC Community version has changed from time to time and it's meaningless. If it were up to me I'd suppress the titles.😊
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