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05-01-2020 01:57 PM - last edited on 05-01-2020 02:20 PM by Alice-QVC
I placed the order this morning & needed to check the sizes when I went back in I couldn't cancel the two large. I decided on an exlarge. Can you help??? Thank you. Usually I have a few hours to cancel. Thank you, Donna
Removed order number
05-01-2020 02:09 PM
They have been going straight to in process for me for quite a while. Not even an hour chance to change my mind or size or color.
05-01-2020 02:11 PM
Email the MODs: QVCSocialTeam@qvc.com
"Never argue with a fool. Onlookers may not be able to tell the difference."
05-01-2020 02:12 PM
Donna dear, do telephone QVC customer service and they will assist you. I beleive that the number is 18003451212. If it is not the correct one, I am sorry, perhaps another lady here shall help you.
05-01-2020 02:14 PM - edited 05-01-2020 02:35 PM
I can't get thru! But thanks. My own mistake. Now if I can't cancel I'll just have to pay!! I did get thru but they can't cancel it. The CSR told me to write received wrong item on the return but I don't see how that's going to work!
05-01-2020 02:19 PM
Hi @DAD I took a look at your order and unfortuately I am not able to cancel it either. I wil send a request for it to be canceled but cannot guarantee that it will be able to be canceled. Please give 72 hours to process your request.
05-01-2020 02:38 PM
Thank you! I tried to call right away but of course the lines were busy. Good for QVC! Not so good for me!
05-03-2020 10:51 AM
I do think that they should give you some time to cancel or change size or color of an order. I will not do that again!! It does make me wonder if their sales are down. I am receiving orders very fast! I really needed some new Spring/Summer clothes. I have taken advantage of some good sale prices. The quarantine made my clothes shrink!!
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