Customer Care

[beatlefan]

I have 3 returns that have been delivered to Ontario Ca and have not been processed. I also have a return that is “in transit” and stuck in Sparks Nevada since April 6th. 

Thse items are on easy pay and I will soon be paying out another installment.

The item stuck in Nevada is a leather bag $214.38 charge. Is this item lost?

Customer service calls result in no action except being told that delays could be caused by weather. Is it raining inside the Ontario warehouse?

[Melvin-QVC]

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@beatlefan wrote:

I have 3 returns that have been delivered to Ontario Ca and have not been processed. I also have a return that is “in transit” and stuck in Sparks Nevada since April 6th. 

Thse items are on easy pay and I will soon be paying out another installment.

The item stuck in Nevada is a leather bag $214.38 charge. Is this item lost?

Customer service calls result in no action except being told that delays could be caused by weather. Is it raining inside the Ontario warehouse?

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I sent an email to you regarding your orders.  Also, I really don't think it's raining in the warehouse.  

Melvin, Customer Care

[Love my grandkids]

@beatlefan  "Is it raining inside the Ontario warehouse?" I don't think that snark was necessary. JMO 

[Mz iMac]

@Love my grandkids   Melvin didn't think so...

[beatlefan]

@Love my grandkids Geez, I don’t think your snark is necessary. Being told that your items haven’t been processed because of weather is a really dumb response to a customer’s inquiry. (Since the items are sitting in a warehouse)

Also, I have a weird sense of humor and I thought it was funny. Sorry if you were offended.