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Honored Contributor
Posts: 14,051
Registered: ‎03-09-2010

I'm watching QVC live online

I came rushing in hoping to be on time for Valerie's show tonight (July 15, 2017). I logged in and sat back to enjoy it. 

 

Almost all of the time, the item description on the screen has nothing to do with what is being presented. When I first saw it, I thought the programming had changed. Then Jill and Valerie presented something I wanted to order. On screen I was seeing "Kringle Express Light Sync Airblown with Projector Light Show." I quickly went to the home page when I saw the item. When I clicked below that, I was treated to a $100+ inflatable character!

 

The bottom line is I missed out on the particular item I wanted to order.

 

Why can't the description match what is being presented online?

 

Is anyone else having trouble with this? Smiley Frustrated

Valued Contributor
Posts: 890
Registered: ‎10-31-2012

Re: I'm watching QVC live online

I had the same problem.  They were showing Valerie with the big Santa, while the TV presentation was something entirely different.  I had to click on Items Recently on Air to get the correct presentation, but it isn't live, of course. I wish they would fix the website.

Honored Contributor
Posts: 14,856
Registered: ‎03-09-2010

Re: I'm watching QVC live online

A lot of things seem messed up.

I am always amazed how a huge business like QVC can't seem to hire web designers and techies who can get a good job done!

It really is baffling!

"If you walk the footsteps of a stranger, you'll learn things you never knew. Can you sing with all the voices of the mountains? can you paint with all the colors of the wind?"
Honored Contributor
Posts: 69,806
Registered: ‎03-10-2010

Re: I'm watching QVC live online

@Beachmom  @Carol08   Are you sure you had your devices tuned to the correct channel?  At the top of the page you must select QVC, Q2, or the Beauty Channel.  I watch live a lot and have never seen it out of sync although I have had to switch channels.

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 4,239
Registered: ‎07-11-2010

Re: I'm watching QVC live online

[ Edited ]

This was a problem all day long Saturday 7/15 on QVC and QVC2.  I wanted to order some food items but there were other graphics superimposed  and different from item being presented as all day.  I pulled up QVC in IE and in Edge, one I used to watch, the other I used to search in order to get items that were selling out quickly.  It was a nuisance................

Valued Contributor
Posts: 890
Registered: ‎10-31-2012

Re: I'm watching QVC live online

I did have my computer tuned to the correct channel.  I frequently go from QVC Live to QVC2.  QVC Live had a large Santa video, while the correct on air  was with Valerie. 

Trusted Contributor
Posts: 1,518
Registered: ‎08-13-2011

Re: I'm watching QVC live online

QVC has the most inferrior web site of almost any bussiness I've used.  Even little local businesses can run a better web site.  They should have gotten an all new IT department before they added new stations.  Their site is so bad, I no longer feel it's safe to shop here.