Reply
Frequent Contributor
Posts: 137
Registered: ‎03-26-2010

I called CS 40 mins. Ago. The rep talked to me and said she would be right back to help me.  I’ve been on hold ever since!

WHAT IS GOING ON?

 

i’ve even tried to disconnect from you and call back but the phone WONT DISCONNECT?

Honored Contributor
Posts: 18,178
Registered: ‎07-26-2014

@Wricardos   

 

Suggest you send an email to:  QVCSocialTeam@qvc.com
 

Include your ORDER NUMBER in the email.  The  MODS will sort this out for you.

"Never argue with a fool. Onlookers may not be able to tell the difference."


220-AuCC-US-CRM-Header-Update.gif

Super Contributor
Posts: 399
Registered: ‎03-12-2010

Agree with emailing them.  They are really speedy in taking care of issues

Frequent Contributor
Posts: 105
Registered: ‎11-07-2020

@Wricardos It's a bad day for them..  I called CS and was told they'd call me back, which they did.  But when they called me back, message said "connecting," but no one was ever there.