Customer Care

[TwinkleBell]

.. for more reasons than I can possibly list .

. .  after all these many years, and after all my many, many Q purchases..

. . . .  *very sad*

[Foxxee]

You might want to leave Feedback at the bottom of this page, but you'll need to be more specific. 

From my experience, those with influence to change things don't read this Forum.  

[Kachina624]

@TwinkleBell    Your post is pointless and not conductive to discussion unless you can give reasons or complaints.  What are we supposed to say after you state you're disappointed?  The logical thing would be why?

[qvcaddition]

I understand.  I am also after 25+ years.  Now I just get the skin products I like or go on their site.

The CS hasn't changed in the last few years, not as good, but not all of the CS.  They don't have the capilities other companies give their eployees.

It's has the same stuff, not like the earlier days of better programs.  Fun programs.  Kirk's follies was a hoot even if you did or didn't buy stuff from them.

The Victorian programs, the professional but still fun hosts.

It's hard to explain, but I know what you mean.

Try HSN.  They are still pretty good and the CS seem to have more capalities to help the customer.

I think they are trying to capture a much younger crowd.

They have never in all the years fixed their online problems, just more pop up.

Lot you, it's hard to pinpoint it, but it has really changed like everything else in the world.

[pupwhipped]

Really?

[BlueFinch]

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@TwinkleBell wrote:

.. for more reasons than I can possibly list .

. .  after all these many years, and after all my many, many Q purchases..

. . . .  *very sad*

---

@TwinkleBell Okay, so you can't list all the reasons. How about listing just one of them, maybe the worst one, so we have some idea what you're talking about. 

[ValuSkr]

What happened???

[SandySparkles]

@TwinkleBell  I am sorry you are feeling this way, but your post is quite perplexing. Please provide additional information to help us better understand the cause of your dissatisfaction.😊

~~~All we need is LOVE❤

[CoffeeNut]

@SandySparkles    You are always so nice.  You should be in customer service sector. 

[SandySparkles]

@CoffeeNut Your kind words brought a big ole' smile to my face, and I thank you for them.😄

~~~All we need is LOVE❤