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06-30-2020 09:36 AM
This post has been removed by QVC unkind
06-30-2020 09:36 AM
This post has been removed by QVC unkind
06-30-2020 09:42 AM
This post has been removed by QVC challenging
06-30-2020 09:54 AM
@LovemyDogs wrote:
What does someone have to do to talk with Customer Service! Every time I try calling I'm on hold FOR HOURS! Tonight 3 1/2 HOURS so far! Shipping sent me another customers top in the box for me! The packing slip has the other customers order # not mine! I returned the top. So the other customers acct. will be credited not mine! I can't get anyone to pick up my call even after waiting 3 1/2 hours! How long do we have to stay on hold!?!?!? I AM SO TIRED OF WAITING ON HOLD FOR HOURS!!!!!! This is not acceptable & QVC should be ashamed of yourself! Very bad Customer Service! This is leaving your customers stuck out in the mud!!!!!
@LovemyDogs I am sorry for the long wait when calling CS. Please email us at QVCSocialTeam@qvc.com, we will do what we can to help with this.
Susan
06-30-2020 01:32 PM
@LovemyDogs All you would have had to do is print out your invoice to send back with return!
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