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QVC Customer Care
Posts: 1,676
Registered: ‎06-14-2015

Re: I have been on hold for 3 1/2 hrs!

QVC Customer Care
Posts: 1,676
Registered: ‎06-14-2015

Re: I have been on hold for 3 1/2 hrs!

QVC Customer Care
Posts: 1,676
Registered: ‎06-14-2015

Re: I have been on hold for 3 1/2 hrs!

QVC Customer Care
Posts: 1,676
Registered: ‎06-14-2015

Re: I have been on hold for 3 1/2 hrs!


@LovemyDogs wrote:

What does someone have to do to talk with Customer Service!  Every time I try calling I'm on hold FOR HOURS!  Tonight 3 1/2 HOURS so far!  Shipping sent me another customers top in the box for me!  The packing slip has the other customers order # not mine!  I returned the top.  So the other customers acct. will be credited not mine! I can't get anyone to pick up my call even after waiting 3 1/2 hours! How long do we have to stay on hold!?!?!?   I AM SO TIRED OF WAITING ON HOLD FOR HOURS!!!!!!  This is not acceptable & QVC should be ashamed of yourself!  Very bad Customer Service!   This is leaving your customers stuck out in the mud!!!!!


@LovemyDogs    I am sorry for the long wait when calling CS. Please email us at QVCSocialTeam@qvc.com, we will do what we can to help with this. 

Susan

Honored Contributor
Posts: 8,323
Registered: ‎03-20-2010

Re: I have been on hold for 3 1/2 hrs!

@LovemyDogs   All you would have had to do is print out your invoice to send back with return!