Customer Care

[Flady1]

An item that I'm still waiting for has lots of reviews, and they're all BAD!!!! The reviews say that it doesn't vacuum!!!  For $75 it should!!!  I am so annoyed,,,I refuse to pay for shipping!!!  How can you sell a product that doesn't work??!!!!!   Shameful!!!!!

PowerXL Duo NutriSealer 6-in-1 Food Sealer w/ Vacuum Bags

[AuntG]

Maybe yours will work. You haven't even tried it.

[spursfan2]

Maybe you will get lucky and your item won't arrive at all. Just because we order things doesn't mean we'll get them. My TSV frm 8/26 still isn't here, its past the estimated delivery date by 4 days and whether I get it at all is unlikely.

[rockygems123]

@Flady1 

What is the item number?

[Etoile308]

I think often with vacuum sealers there can be a lot of user error. Getting a good seal, not overfilling, and hitting the sweet spot is essential.

[rms1954]

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@Flady1 wrote:

An item that I'm still waiting for has lots of reviews, and they're all BAD!!!! The reviews say that it doesn't vacuum!!!  For $75 it should!!!  I am so annoyed,,,I refuse to pay for shipping!!!  How can you sell a product that doesn't work??!!!!!   Shameful!!!!!

PowerXL Duo NutriSealer 6-in-1 Food Sealer w/ Vacuum Bags

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You can always return it as defective if it doesn't work.

[Love my grandkids]

@Flady1 Did you read the  reviews before you bought it?

[TheMemphisVette]

whew @ the drama

return it if it does not work

no return shipping due to defective

[hopi]

@Flady1  Hopefully, you will get a good one.

There are so many items that have been lower quality from Q over the last 10 years I always hesitate to buy.  I find that the TSV's "have been made especially for the QVC customer" are definitely more chances of being defective.  Hopefully yours will work. It took 4 Nuwave exchanges to get one that worked. When I finally good it lasted and used it all the time. Had to replace it from wear and the store bought one was perfect on the first buy. When I bought Q's TSV kitchen aid food processor it was an accident waiting to happen, returned it immediately.  It is cheaper to go to the store or order online from some other retailer that run back and forth with exchanges.  Sorry ...I digress.

[ScrapHappy]

Years ago I purchased the Food Saver from QVC.  It didn't work, it never worked.  I messed with that thing for days.  Tried everything.  What a dud, sent it back.