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Trusted Contributor
Posts: 1,090
Registered: ‎12-12-2010

How to return with no label?

Can someone please answer a question for me?  I have an item that I want to return (it's within the time frame), but I threw out the return label thinking I wouldn't need it.  How do I return it now?  Thanks.

Occasional Contributor
Posts: 17
Registered: ‎08-27-2011

Re: How to return with no label?

Look up Order Staus on you account and find the Start a Return box. Follow the instructions which will include the need for you to print a return label and apply it with item info..should cost about $6.95 deducted from your purchase price...or call customer service and speak to someone to "walk" you through the process.

Trusted Contributor
Posts: 1,090
Registered: ‎12-12-2010

Re: How to return with no label?


@candicookie wrote:

Look up Order Staus on you account and find the Start a Return box. Follow the instructions which will include the need for you to print a return label and apply it with item info..should cost about $6.95 deducted from your purchase price...or call customer service and speak to someone to "walk" you through the process.


Thank you!  I just found that info and did it.  Was coming back to delete my question, but I'll leave it in case others need that info!!

Respected Contributor
Posts: 4,192
Registered: ‎03-09-2010

Re: How to return with no label?

That's what I did with my return last week. But for folks who don't have a printer, I don't know what they're supposed to do. 

Esteemed Contributor
Posts: 5,046
Registered: ‎09-04-2010

Re: How to return with no label?

I keep old labels and if I need one I know where to send it back to I use it. I just add a note and cross out the part that's not correct. 

I don't own a printer so this works best for me.

Respected Contributor
Posts: 4,694
Registered: ‎06-07-2010

Re: How to return with no label?

You can hand write the address on your package if you do not have a printer. If you need the address go to return information on website. 

Trusted Contributor
Posts: 1,818
Registered: ‎11-25-2014

Re: How to return with no label?


@deeva wrote:

That's what I did with my return last week. But for folks who don't have a printer, I don't know what they're supposed to do. 


They should copy the information in ink or pencil and use it as directed, no need for a copier.

Super Contributor
Posts: 269
Registered: ‎03-14-2021

Re: How to return with no label?

If there is a UPS store near you , they will print a label for you if you can give them  the information about the item you want to return.

Honored Contributor
Posts: 24,107
Registered: ‎03-16-2010

Re: How to return with no label?


@dmeasy wrote:

If there is a UPS store near you , they will print a label for you if you can give them  the information about the item you want to return.


Use the QR code for UPS and USPS to print labels.

Esteemed Contributor
Posts: 7,708
Registered: ‎12-01-2023

Re: How to return with no label?

[ Edited ]

@deeva    I had this happen without a printer available.  The CS rep mailed me a return form to send the item back.  The time it took to arrive was not used against me in the return process.

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