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01-25-2021 12:26 PM
Hi guys.
My husband's credit card got stolen so the issuer cancelled it and he just received and activated its replacment.
Where do I enter that information (so that I won't have to enter it every time I make a purchase)?
TIA
Solved! Go to the Best Answer.
01-25-2021 12:31 PM
I've never had that issue, but I do call CS when I get a new card with a new expiration date, that is if you can get thru to them.
01-25-2021 12:32 PM
You can contact customer service or go to your Account page
01-25-2021 12:33 PM
Go to 'My Account', then go to manage payment options, it will show your CC with a button to click on to 'Edit', edit the expiration date to the new expiration date.
01-25-2021 12:38 PM
Easy to do on-line
Go to main page
Sign in
Upper right of screen......click My Settings
(haven't done it recently so going blind here)
Options - your mailing addresses - credit card option..etc.
Click CC and your current-yet cancelled card will appear
There will be an EDIT option
Click that..............info will come up ........Delete or Edit your new cc number there
Check confirm or whatever it states
Old cc should be gone - and you've entered new ccc info
You don't have to involve CS
01-25-2021 12:46 PM
@KingstonsMom wouldn't @GoneButNotForgotten have to enter the entire Credit Card information since this replacement card has a new number and expiration date?
01-25-2021 12:51 PM
Yes, if she were issued a new card with a new account # and expiration date, she would need to enter it as a 'new' payment method and delete the cancelled card.
Thank you for the good 'catch', so it could be clarified to the OP!
01-25-2021 01:26 PM
When I received my new credit card I just went into "My Account" and changed it there. Or you can also just call customer service and they will do it for you.
01-25-2021 03:30 PM
@Sage04 wrote:@KingstonsMom wouldn't @GoneButNotForgotten have to enter the entire Credit Card information since this replacement card has a new number and expiration date?
@Sage04. I'd just enter it as a new credit card. If you try editing the old one you're asking for a bucket of grief.
01-25-2021 04:51 PM
After having been hacked this summer, I no longer save any credit card info on any account. Learned my lesson the expensive way.
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