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07-24-2020 08:21 PM
07-24-2020 09:19 PM - edited 07-24-2020 09:27 PM
Staying - haven't run into the shipping-delivery obstacles.
Do as much of my shopping locally as I can, but that's always been true and that's what I'll return to as it becomes possible.
Just have no reason to quit QVC entirely.
ETA - If you want someone to read such a long post, it's polite as well as correct to organize into paragraphs. I did not read anything but the first line and the last. More than enough.
07-24-2020 09:21 PM
I agree. I've been watching for over 25 years and things are not the same. Do you remember when the host sold the merchandise? These days they have Designers and "Brand Ambassadors" on just about every show. This wouldn't be so bad if these people were not super annoying. (not all but some are so bad I switch off before I hear their voice) And these days of Skype and video calls are even more annoying.
Add to that the seriously high price of "designer" clothing and what I call "expensive Chinese handbags". ( I have a friend that has tons of them and I tease her every time I get the chance)
Not to mention the serious drop in customer service. (This is where a super fan jumps in and defends QVC because we are in crisis mode)
I have not purchased anything in three months. I try to find better options and lower prices if possible. But then I still watch out of habit but not nearly as much. Hoping for a return to better days.
07-24-2020 09:22 PM
People get angry over their CS problems and swear they'll never shop again and before you know it, they're back.
I'm just sorry QVC isn't more transparent about it's problems, making the customer a partner rather than an adversary. There have been good reasons for all the things that have happened but people can't sympathize if they don't know about them, especially when we're in a "we're all in this together" frame of mind. I hope the next CEO makes a good communications VP a priority.
07-24-2020 09:22 PM
I was spending a lot at the Q but haven't been interested lately. I haven't tuned in for the past 2 weeks. I haven't made a purchase in a month but maybe if they had a free shipping day I might consider shopping again.
07-24-2020 09:34 PM
If I had left QVC, I wouldn't be here to see your question!
I'll never understand the concept, of being so unhappy, with a company, that you won't do business with them, but, you want to participate, in their message boards?
I've always been a very occasional shopper, and viewer. I only watch, if I'm interested, in what's on, so, if they have a full day of home improvements, chances are, I won't be watching, but that's OK.
My experiences, as a customer, have been positive..If they hadn't been, I would have moved on.
07-24-2020 09:51 PM
My thought exactly! If anyone on these boards had officially quit the Q, they wouldn't be hanging around on these boards!
07-24-2020 10:32 PM
I have shopped more with The Q since the beginning of the pandemic. Because I am home more, I am shopping more, and loving every minute of it.😁 I cannot wait to see what Valerie has to offer tonight.😊
~~~All we need is LOVE💖
07-25-2020 06:25 AM
i was never a heavy heavy shopper with QVC but I do some shopping. i have no desire to "QUIT" QVC. Sure some things bug but in the end I still watch the shows I want to watch and buy the things I want to buy.
If I am in a hurry for something, I don't buy from the Q but quite frankly if I am in a hurry for something (and I cannot remember the last time that happened) I would probably shop with one of the other major online retailers where I pay for prime delivery and use it often (and even then quite frankly there is no guarantee.
Like I said, I have shows and hosts that I really enjoy watching and items I still enjoy buying..
I do laugh at the people who say I am QUITTING or I QUIT QVC but then still come here to complain.
If you are truly quitting, in my opinion Quit entirely including the forums.
07-25-2020 07:04 AM
I’m not quitting the Q but I’m taking a break from ordering until shipping and returning/exchanging doesn’t take so long. I know the Q is transitioning fo a new warehouse/fulfillment center plus dealing with the pandemic which is affecting shipping and returns but hopefully at least the transition to a new warehouse will be complete at some point and shipping will return to somewhat normal here as it has many other online retailers.
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