@Barbara-QVC I sent back returns using Q labels on 19th Oct. when I try to track them logging into my a/c - all I get is status unknown.
This has happened over the last 3 months and I then have to resort to sending e mails back and forth. I do get p.o. receipts but I do not understand why returns are taking 3 weeks and more to get credit and then only when I send multiple e mails to find out what is happening do I actually get credit on my a/c.
I wonder how long it would take Q to process my returns if I did not e mail after 16 - 20 days waiting? and of course no info available on a/c.
To date I still have no info on my Oct 19th returns. Not a good way to treat customers.