How do we order?

10000Nicknames · ‎11-30-2013

I've tried calling all the numbers. None of them work. ??????

Kachina624 · ‎03-10-2010

None of the computer gateways work either so just hold onto your item numbers until things are up and working again.

New Mexico☀️Land Of Enchantment

IMW · ‎06-15-2014

Why,oh why, is this a regular occurrence? Great it dept!

Silver Fox1 · ‎08-14-2015

@10000Nicknames wrote:
I've tried calling all the numbers. None of them work. ??????

Yes and on top of this I just received two orders that belong to other people and I presume they received mine !!! Called CS and not a thing they can do about it at this time. So annoying !!! I'ev never seen an outfit run like this one, not only is their web system a mess so is their packing dept. - it's REALY unreal !

Barbara-QVC · ‎10-12-2015

@silver fox wrote:

@10000Nicknames wrote:

I've tried calling all the numbers. None of them work. ??????

Yes and on top of this I just received two orders that belong to other people and I presume they received mine !!! Called CS and not a thing they can do about it at this time. So annoying !!! I'ev never seen an outfit run like this one, not only is their web system a mess so is their packing dept. - it's REALY unreal !

Hi @Silver Fox1

I am sorry that you received the wrong orders. Please email your order information to QVCSocialTeam@qvc.com and we would be happy to check on the situation for you when our systems are available.

Thank you for your patience.

Barb

Customer Care

10000Nicknames · ‎11-30-2013

@silver fox wrote:
@10000Nicknames wrote:
I've tried calling all the numbers. None of them work. ??????
Yes and on top of this I just received two orders that belong to other people and I presume they received mine !!! Called CS and not a thing they can do about it at this time. So annoying !!! I'ev never seen an outfit run like this one, not only is their web system a mess so is their packing dept. - it's REALY unreal !

Wow! I've never received someone else's order. That's kinda creepy. I just spoke with a very nice CS rep and she said everything is down now. Everything!! :-(

SeaMaiden · ‎03-10-2010

I could not sleep last night and got up at 3 AM today....nothing was working then either! How does QVC stay in business😶?

10000Nicknames · ‎11-30-2013

@10000Nicknames wrote:
@silver fox wrote:
@10000Nicknames wrote:
I've tried calling all the numbers. None of them work. ??????
Yes and on top of this I just received two orders that belong to other people and I presume they received mine !!! Called CS and not a thing they can do about it at this time. So annoying !!! I'ev never seen an outfit run like this one, not only is their web system a mess so is their packing dept. - it's REALY unreal !
Wow! I've never received someone else's order. That's kinda creepy. I just spoke with a very nice CS rep and she said everything is down now. Everything!! :-(

I forgot to add one thing: there's no way to order right now. No way.

1Professor · ‎12-07-2014

@10000Nicknames wrote:
@silver fox wrote:
@10000Nicknames wrote:
I've tried calling all the numbers. None of them work. ??????
Yes and on top of this I just received two orders that belong to other people and I presume they received mine !!! Called CS and not a thing they can do about it at this time. So annoying !!! I'ev never seen an outfit run like this one, not only is their web system a mess so is their packing dept. - it's REALY unreal !
Wow! I've never received someone else's order. That's kinda creepy. I just spoke with a very nice CS rep and she said everything is down now. Everything!! :-(

@10000Nicknames @Silver Fox1

I've received someone else's order the last 4 years 4 times and the items weren't even close (box of bed sheets received for a makeup item, giant box with dry ice of sea food received for an order of peanuts).

The only thing that happens is you get a refund, if, in fact, the item you ordered is not available. CS will reordered your item and express ship it, though, if it is available.