Customer Care

[cotton4me]

I've looked through "Settings" and couldn't find anything.  

Thanks

[dooBdoo · Accepted solution]

            Hi, @cotton4me!   Here's a copy of the instructions I posted on another thread.   (This question comes up often and it might be helpful to add detailed steps somewhere in the "Welcome Get Started" section.)😊

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To change your Community nickname, these are the steps:

1 -- Go to the shopping area of QVC.com and then to the "My Account" section

                  (Note that this is located in your personal account for the shopping site 

where you enter things like your shipping address,

payment and billing info, etc.  --   

it is not located in the profile/settings

for the Community forums.)

2 -- Under "Personal Information" choose "My Nickname"

3 -- You'll see your current one and, below that, "New Nickname"

4 -- Enter the new name

5 -- Click "Continue"

6 -- If it accepts the change (you might get a message telling you the name has previously been used, so you'll need to try a different one), then log out.

7 -- Then log back into the Community and the change will take effect.

(A nickname change won't take effect until you log out of the Community and then back in).

[cotton4me]

@dooBdoo 

Thanks so much.  It worked!  I was trying to change it through the forums.  

[dooBdoo]

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@cotton4me wrote:

@dooBdoo 

Thanks so much.  It worked!  I was trying to change it through the forums.  

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            That's great, @cotton4me!   You're welcome.   I think most of us look for it under the Community settings, since that seems more logical.    Glad I could help.😊