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04-30-2019 08:44 PM
I got my Vitamix from QVC about 6 years ago. I use it every day. When the class action suit came out, I sent in my information as stated in the guidelines. When it was settled, I received a voucher to use for any Vitamix product. I purchased the dry container and saved a nice chunk of change.
I cannot speak to your experience, but mine was excellent!
04-30-2019 10:17 PM
Mine isn't scheduled to be sent for the repair until September, 2019. Lucky if I have it back by November. Disappointed in Vitamix.
05-02-2019 08:53 AM
To answer your question, they sell it because it is a fantastic product. My experience with Vitamix is different from yours. I love mine. My Vitamix gets used almost daily. Never had a problem. Have had mine for over 8 years. It is a work horse and continues to be so. If and when this Vitamix ever dies, I'll be getting another. I did not purchase mine from QVC. I worked in a cooking store many years ago. They were giving special pricing to discontinued colors and my discount from the store made it to good to pass up. I had wanted one for a while. Good pricing deal and fantastic item.
05-03-2019 11:18 AM
There was a class action lawsuit against Chaz Dean about his Wen products, they did not stop selling them on QVC. It was widely publicized. Apparently it's not a dealbreaker.
05-04-2019 04:28 AM - edited 05-04-2019 04:29 AM
I have not heard anzthing about the Vitamix class action lawsuit, I will have to check if my unit is involved.
I do know that I had a problem with mine (it was not changing speeds) and I sent it to the company and they serviced it no problem.
05-05-2019 06:08 PM
I have a Vitamix and haven't had any trouble. WEN had a huge class action lawsuit and they still sell his products. I'm sure there are factors involved we're not aware of.
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