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Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

Help. with Valeries wreath, order

[ Edited ]

Can you please tell me what happened to my order for Valeries Wreath?Shipping  week of Nov 22

 

I no longer see it  anywhere on my account.

 

Honored Contributor
Posts: 8,207
Registered: ‎10-03-2014

Re: Help. with Valeries wreath, order

[ Edited ]

So, you're not seeing it all in your account?  Was it there a few days ago?  How long ago did you order it?  Did you scroll back to that date to look for it? 

 

I had to go way back to July for some advanced orders that were being processed. Others were brought forward to the date they went into processing.  

 

It's possible it went into processing and will return shortly if you saw it there before and can't find it now. That happened to me a few times.  

 

You can also email the Social Team at QVCSocialTeam@QVC.com with your order number and explanation.  

Honored Contributor
Posts: 76,227
Registered: ‎03-10-2010

Re: Help. with Valeries wreath, order

[ Edited ]

It has happened to me several times that when an order is at the bottom of page 1, it disappears then reappears as it moves down to a new position when another order is added.  It's there, you just can't see it.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 11,537
Registered: ‎03-09-2010

Re: Help. with Valeries wreath, order

I ordered mine during C-I-J and did not see it in my regular order history.  (I believe it might have shown up as Advance Order.  Anyway, I'll bet yours is on the way,  I always take delivery the first week offered and mine currently graces my front door.  It's absolutely gorgeous!  (As usual).

QVC Customer Care
Posts: 2,949
Registered: ‎06-14-2015

Re: Help. with Valeries wreath, order

@MalteseMomma 

Your order for the wreath is the process of shipping.

Beth QVC

Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

Re: Help. with Valeries wreath, order

[ Edited ]

Thank you so much ,Beth.

 

Wishing you Happy Holidays!!!

 

@Beth-QVC 

 

Esteemed Contributor
Posts: 5,094
Registered: ‎03-09-2010

Re: Help. with Valeries wreath, order

Thank you all so much. 

 

Happy Holidays to all of you !