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Occasional Contributor
Remali
Posts: 18
Registered: ‎11-05-2018

Help Please! Unable to place order online!

‎09-09-2021 06:52 PM

I have called and talked to customer care 3 times now.  WHY is this taking so long?  When I try to place my order it states that I have a past due easy pay installment... but I do NOT have any easy pay orders and none past due.  I have lost two items already and do not want to lose the item I am currently trying to order.  How can this be solved in a timely manner?  It should not take three days to get this resolved. This should have been taken off my account last spring.

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Honored Contributor
Foxxee
Posts: 8,086
Registered: ‎10-03-2014

Re: Help Please! Unable to place order online!

‎09-09-2021 07:07 PM

@Remali 

 

Email the Social Team at QVCSocialTeam@QVC.com with your problem.  

 

Maybe, they can help you.

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Occasional Contributor
Remali
Posts: 18
Registered: ‎11-05-2018

Re: Help Please! Unable to place order online!

‎09-09-2021 08:01 PM

Thank you!  I had tried looking for the email, was unable to find.....thank you so much.

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