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Occasional Visitor
Posts: 1
Registered: ‎01-11-2015

I ordered lock n lock and it was shipped on 5/17/ 2021, still have not received it and it's 5/30. What is the problem 

Honored Contributor
Posts: 53,300
Registered: ‎03-10-2010

Re: Have not received an order

@Markley3   Have you checked the tracking under order status?  That should tell you where your package is and give an approximate delivery date. 

New Mexico☀️Land Of Enchantment
QVC Customer Care
Posts: 2,874
Registered: ‎06-14-2015

Re: Have not received an order

@Markley3 

Is the order for the Lock n' lock flip top container with handles? The tracking states it is a UPS processing center back on the 21st and no updated scans. Would you like a no cost replacement or a refund at this time?

Beth QVC

Valued Contributor
Posts: 839
Registered: ‎04-19-2016

Re: Have not received an order

Happened to me before and credited me back and lost in transit someplace.  Once lock n lock and also Joan Rivers item.  Happened on Wal-Mart item last Christmas.  Unfortunately it happens.