Customer Care

[haddon9]

I have been purchasing a few items for holiday gifts and have not seen where QVC has mentioned the date that begins the holiday return policy.

Ususally it's been by the second week in September.  Can anyone comment on this?

[Kachina624]

@haddon9.  I haven't heard a date mentioned, however, when I do watch QVC these days, it's on mute.

[geezerette]

I haven't heard, but I thought it started in October.  

[haddon9]

@Kachina624 Usually it's background noise for me or it's also muted.  Right now I am watching the TSV since I'm interested in the Shark Vacuum cleaner.

Since things change so often in this post pandemic world, now I am wondering if the Q has changed their holiday return policy.  We usually have heard by now when it starts.

[Kachina624]

@haddon9.  You're right, they should be announcing it and soon.

[MezzieStarr]

@haddon9 It will start this upcoming weekend. 

The schedule QVC has been following this year has been the same as previous years. 

Third weekend of September offers free shipping.

Fourth weekend in September is all Christmas and Holiday Return Policy will start and continue through January 2024.

Looking at the program guide it is indeed an All Christmas weekend coming up, so it should start then.

[Roni18]

I saw this morning where HSN was having a holiday kick-off on Sept. 25th.

[Jk9]

I have always found it clearly posted when they tell us so I think it hasn't been given out yet.   I agree with others that it will be coming soon as per usual.

[sunshine45]

last year it began on 9/23/22.

guessing that it may be possibly next weekend?