Customer Care

[January121]

I just LOVE this ladder!!!!! ... I have it about 2 months now & use it for everything ... it is lightweight & sturdy ... the other ladders that I have are too heavy for me to drag around but, this one is perfect!!!! .... it is one of the best products that I have bought from QVC!!!!

[Barbara-QVC]

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@MalteseMomma wrote:

I know i am not in the right section but I do have a connecton in my comment.

Today I received my Hailo ladder. V33860... I saw it 2x before , but did not order it. although i hesitated this time,I gave in and baught it.

Surprise,surprise ,it arrived in 2 days...how did that happen?? Never in 20 yrs did i ever get an order so fast!

BUT,what I am commenting on  is this is the best thing I EVER bought from the Q. I love it. Little old me 79 can go up and down without a problem.I can change my own light bulbs  Harraahhh!!!!!  Anyone that is older like me treat yourself to a little independance and get this ladder.you will not be sorry you did!

Now @BarbaraQVC, if you can get my refund processed,  ( Cuddledud Pj's never received ,since Dec10 ) please credit it to my 3 easy pay's for this ladder and I will be a very happy camper    

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Hi @MalteseMomma

So glad the ladder is going to come in handy for you!

We have not forgotten about your refund situation.  You should have received an email from @Kinski-QVC Thursday evening letting you know that she has partnered with our Finance Department to get this resoved for you.  In the meantime,  we do appreciate your patience!

Barb

Customer Care

[MalteseMomma]

@Barbara-QVC 

Thank you all for helping 

I am going to drop this "refund"  subject now ,when I get my bill I hope to see it there.

 Thanks for all your help!  ........and Have a Happy New Year!    

[Barbara-QVC]

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@MalteseMomma wrote:

@Barbara-QVC 

Thank you all for helping 

I am going to drop this "refund"  subject now ,when I get my bill I hope to see it there.

 Thanks for all your help!  ........and Have a Happy New Year!    

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@MalteseMomma  we are happy to help!  I hope you have a very Happy New Year as well!

Barb 

Customer Care

[MalteseMomma]

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@Barbara-QVC wrote:

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@MalteseMomma wrote:

@Barbara-QVC 

Thank you all for helping 

I am going to drop this "refund"  subject now ,when I get my bill I hope to see it there.

 Thanks for all your help!  ........and Have a Happy New Year!    

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@MalteseMomma  we are happy to help!  I hope you have a very Happy New Year as well!

Barb 

Customer Care

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@Barbara-QVC

Guess what...lol..........The item arrived today........lol  Dec31.lol   QVC scheduled a pick up  to return it........lol   I wish I had seen him deliver it today,I would have refused the package.  Next mail day is Tuesday

The drama is over.........lol  Happy New Year, Barb !

edited to add..........

oh dear,I just noticed I posted this on the wrong thread!!,so sorry. It was a Cuddle Duds order that got messed up .not this wonderful ladder that i received the next day ,without a request and buy UPS not Fed Ex

[Barbara-QVC]

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@MalteseMomma wrote:

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@Barbara-QVC wrote:

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@MalteseMomma wrote:

@Barbara-QVC 

Thank you all for helping 

I am going to drop this "refund"  subject now ,when I get my bill I hope to see it there.

 Thanks for all your help!  ........and Have a Happy New Year!    

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@MalteseMomma  we are happy to help!  I hope you have a very Happy New Year as well!

Barb 

Customer Care

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@Barbara-QVC

Guess what...lol..........The item arrived today........lol  Dec31.lol   QVC scheduled a pick up  to return it........lol   I wish I had seen him deliver it today,I would have refused the package.  Next mail day is Tuesday

The drama is over.........lol  Happy New Year, Barb !

edited to add..........

oh dear,I just noticed I posted this on the wrong thread!!,so sorry. It was a Cuddle Duds order that got messed up .not this wonderful ladder that i received the next day ,without a request and buy UPS not Fed Ex

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@MalteseMomma  thank you for the update!  

Have a good evening!

Barb 

Customer Care