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Super Contributor
Posts: 431
Registered: ‎03-10-2010

HORRIFIC CUSTOMER SERVICE !!

I AM A SENIOR CITIZEN ON A FIXED INCOME.

 

I HAVE BEEN CALLING FOR 4 WEEKS NOW ABOUT MY REFUND.

 

NEVER IN 40 PLUS YEARS OF SHOPPING HAVE I BEEN TREATED SO POORLY

 

NOBODY RETURNS MY CALL!!

 

DISGRACEFUL AND DEPLORABLE !!!

 

DOES ANYONE KNOW A PHONE CONTACT, OTHER THAN NORMAL C/S NUMBER??

 

THIS IS GOING TO GET UGLY !!!!!!!!!!!!!!!!!!!!

Honored Contributor
Posts: 67,322
Registered: ‎03-10-2010

Re: HORRIFIC CUSTOMER SERVICE !!

@qvc chick    You can send an email to the board moderators at qvcsocialteam@qvc.com, including your order number.  They will help you.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 40,807
Registered: ‎03-09-2010

Re: HORRIFIC CUSTOMER SERVICE !!

use the email QVCSOCIALTEAM@QVC.COM.....they are great with customer service issues.

 

@qvc chick 

 

it also helps if you DONT spam the forums with this same request in multiple forum categories.

********************************************
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Honored Contributor
Posts: 19,009
Registered: ‎03-09-2010

Re: HORRIFIC CUSTOMER SERVICE !!

Goodness gracious, are you talking about a couple hundred dollars? Don't let it get ugly. 

Respected Contributor
Posts: 4,485
Registered: ‎09-15-2016

Re: HORRIFIC CUSTOMER SERVICE !!

Stop posting over & over, it's silly. Use the contact info @Kachina624 gave you, they do an excellent job. 

Contributor
Posts: 50
Registered: ‎05-15-2016

Re: HORRIFIC CUSTOMER SERVICE !!

I have always had success emailing qvcsocialteam@qvc.com

They answer quickly and get things resolved.  Hope this helps you.

Trusted Contributor
Posts: 1,655
Registered: ‎10-23-2011

Re: HORRIFIC CUSTOMER SERVICE !!

Cross posting isn't allowed and they have already removed the other two. 

Valued Contributor
Posts: 850
Registered: ‎08-15-2022

Re: HORRIFIC CUSTOMER SERVICE !!


@qvc chick wrote:

I AM A SENIOR CITIZEN ON A FIXED INCOME.

 

I HAVE BEEN CALLING FOR 4 WEEKS NOW ABOUT MY REFUND.

 

NEVER IN 40 PLUS YEARS OF SHOPPING HAVE I BEEN TREATED SO POORLY

 

NOBODY RETURNS MY CALL!!

 

DISGRACEFUL AND DEPLORABLE !!!

 

DOES ANYONE KNOW A PHONE CONTACT, OTHER THAN NORMAL C/S NUMBER??

 

THIS IS GOING TO GET UGLY !!!!!!!!!!!!!!!!!!!!


RELAX !!! It will work out....

 

Honored Contributor
Posts: 67,322
Registered: ‎03-10-2010

Re: HORRIFIC CUSTOMER SERVICE !!

@qvc chick    By the way, did you use Easy Returns which facilitates the return process?

 

Screenshot_20230602_100723_Chrome.jpg

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 19,009
Registered: ‎03-09-2010

Re: HORRIFIC CUSTOMER SERVICE !!

Quit posting! The mods already deleted three of your threads.