Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Occasional Contributor
Lady Steam
Posts: 8
Registered: ‎08-15-2011

HELP

[ Edited ]

‎07-06-2020 04:37 PM - edited ‎07-06-2020 04:39 PM

My patience for waiting on credits from three returns is over. I have tried calling Cust Ser for hours. Why are you so slow when HSN is not? I continue to be billed and Post Office states items were received.

Report Inappropriate Content
Message 1 of 3 (669 Views)
Reply
0 Hearts
QVC Customer Care
QVC Customer Care
Wayne-QVC
Posts: 731
Registered: ‎06-14-2015

Re: HELP

[ Edited ]

‎07-06-2020 04:55 PM - edited ‎07-06-2020 04:55 PM

@Lady Steam I'm so sorry to hear you had that experience. Please e-mail us your order number and return information to QVCSocialTeam@qvc.com.

Report Inappropriate Content
Message 2 of 3 (642 Views)
Reply
0 Hearts
Occasional Contributor
Lady Steam
Posts: 8
Registered: ‎08-15-2011

Re: HELP

‎07-09-2020 09:01 AM

The numbers were 6522606119 and 6809148374. They were a D & C white shirt and 2 wigs. Post office states they were all delivered. My daughter also has one that I mailed at same time and hers is not there yet either.  I will send her information later. She has her own account.  I know about the pandemic but this is really getting upsetting.  I coutniue to pay on time and wait months for credits.

Thanks

Report Inappropriate Content
Message 3 of 3 (486 Views)
Reply
0 Hearts