Thank you for your comments. As I mentioned before, I have not shopped QVC in a long time and when I did it was over the phone (no email communication) and not for Christmas, hence the reason I reached out to this forum for help (not unhelpful comments). I think it is very reasonable to ask/wonder if QVC will still be able to uphold the EDD of 12/11 that they provided especially if they have not shipped it as of yet. It is also very reasonable to ask when my item will ship seeing as I purchased it from QVC and they are the ones that provided the EDD. If they dont want people asking about shipping, then perhaps they should just point us to the actual manufacturer if it is indeed shipping straight from the manufacturer as you mentioned in your post. This is no different from what I and other shoppers expect from Amazon, Target, Ebay, etc. Regarding Order Status, "In Process" could mean a multitude of things...in process of confirming product available to ship, in process of packaging/shipping, etc.